Enable personalised features by allowing the site to remember your preferences, facilitating swift deposits and withdrawals in $. By consenting, you streamline processes such as keeping your balance readily accessible and accelerating verification steps. What information gets stored? Essential details – for example, login sessions, language preferences, and basic identification data – remain encrypted and protected. Transaction summaries, including any changes to your $ wallet, cannot be accessed by third parties and are only available to authorized support staff. Sharing parameters : Your browsing patterns are only assessed in aggregate, solely for optimizing navigation speed and personalising offers. You can customise it however you want. You can change permissions at any time in Account Settings to limit, allow, or ask for the deletion of historical records. Our policy is in full compliance with Canada law for digital platforms. If you're from Canadian and want to have the most control and transparency, check your permissions now and change them so that you have a smooth and safe experience from your first deposit to every withdrawal in $.
How We Get And Keep Data About Users' Browsers
Only let trusted devices track your browser. To protect your personal information, only allow session and persistent mechanisms to work over secure, encrypted connections (HTTPS). When users move around the site or interact with its elements, information is automatically collected, such as device identifiers, preferences, session length, and page visits. Tracking files are kept in the user's browser and on secure servers in places that follow Canada's rules. There are set times for how long each type of data can be kept. For example, session tracking data is deleted when the user logs out, but preference and authentication tokens can stay for up to 12 months unless the user deletes them or changes their browser settings. Access control systems limit who can access customer data, and all data is encrypted while it is being sent and while it is at rest.
How To Handle Your Data Storage Preferences
To change your tracking and storage settings, go to the "Settings" section of your account dashboard. Users can also clear or limit data collection at any time with browser controls. If you have any questions about how to handle personal data or want to permanently delete browsing identifiers, you can get help. This is in line with Canada rules.
Different Kinds Of Browser Storage
Used for gaming security
- Allow first-party identifiers so that users can log in and out of their accounts, fraud can be found, and user sessions can be accurately recognised. When you sign in, authentication tokens are created and stored as session values. These tokens stop people from getting into your account without permission and make sure that only verified customers can make financial transactions, like depositing or withdrawing $.
- Use tracking only when customers are doing things like verifying their identity, using their wallet, or checking their balance in $. When users log out or finish a secure action, these important trackers turn off. This limits exposure and makes sure that Canadian jurisdictions follow the rules.
- Deploy device fingerprinting elements to identify previously flagged patterns linked to manipulation or abuse. Such profiling blocks duplicate registrations, enforces self-exclusion policies, and maintains fairness through regular audits against suspicious activity.
- Utilize risk analytics storage–aggregating data points regarding gaming behavior, payment anomalies, and unusual access locations. Monitoring these metrics proactively triggers account locks or multi-factor authentication, safeguarding personal details and financial information.
- Restrict marketing-related storage, such as those tracking user preferences or engagement, from processing or cross-referencing any payment or identification credentials. Separate all promotional data from core security tracking to maintain confidentiality, adhering to strict regulatory standards applicable in Canada.
User Consent Process
Authorize storage elements before using the platform’s features involving personal data, finances, or personalized recommendations. Upon first access, a clear pop-up will request confirmation via a selectable interface, presenting grouped preferences: strictly necessary, technical trackers, analytics, and marketing elements.
Managing Preferences
Users may adjust authorization status anytime through a persistent link in their account dashboard. Deactivation of non-essential tracking is available without affecting the ability to log in, manage balance in $, or access support. Engagement or withdrawal from $ is unaffected by opting out of advertising-related scripts.
Withdrawing Or Updating Authorization
Permanently revoke acceptance or modify selections with immediate effect. Change logs keep track of every change, including the time, device, and session information. If you have questions about how authorisation is handled or how open it is, get in touch with support. All requests are handled according to Canada law.
How To Change Your Cookie Settings At Palace Casino
To quickly change your tracking and storage settings, go to the "Privacy Centre" in your account dashboard and change your individual preferences there. Turning off some technologies may affect personalised features like session management and game suggestions.
Steps To Change Your Preferences
- To change the permission toggles for analytics, advertising, and basic tracking, go to your profile menu and choose "Data Controls." Changes take effect right away, and you'll get a message when the settings are saved.
- For third-party adjustments, click "Third Party Controls" within the same menu and follow integration-specific prompts.
| Preference Type |
Impact If Disabled |
How to Adjust |
| Functional Tracking |
May limit game session persistence |
Privacy Center > Data Controls > Functional |
| Performance Monitoring |
Reduced speed optimizations |
Privacy Center > Data Controls > Performance |
| Advertising Solutions |
Less relevant offers and notifications |
Privacy Center > Data Controls > Marketing |
Additional Recommendations
- Clear trackers stored in your browser regularly to maintain updated settings.
- If you wish to withdraw previously granted permissions, submit a request in the “Support” section or email the helpdesk for manual deactivation.
- For Canadian users, local data protection rights are respected, and all adjustments are reversible at any time.
Cookies' Role In Stopping Fraud And Making The Game Fair
- Allow your browser to track your sessions so that you can find suspicious account activity early. The platform looks for strange behaviour like creating multiple accounts, working together, or trying to abuse bonuses by looking at device fingerprints, location patterns, login frequency, and transaction timelines.
- To lower the risk of unauthorised access, keep session management on. Keeping authentication data in small files makes sure that each visit comes from a verified user, which stops impersonation and the misuse of $ balances.
- Keep analytical storage on so that automated systems can look at gameplay logs in real time. This flags unusual win patterns or sequence problems, which causes accounts to be suspended while compliance teams look into them. Legitimate players know that automated detection is always working to keep the game fair, so they can play on an even playing field.
- Only turn off non-essential trackers if you really have to. This is because keeping detailed usage logs is important for core fraud controls. Turning these off might make it harder to protect yourself from phishing, bot traffic, and identity theft.
- If you have questions about how to use data in accordance with Canada rules, please contact the support team or read the most recent regulatory guidance.
Help And Contact Information For Questions About Cookies
Use the customer care section to ask questions about how your browser uses data or how to change your tracking settings. Live chat is available from 08:00 to 23:00 UTC, seven days a week, for quick answers. Use the official support email address, [email protected], for written requests.
Ways To Get In Touch
- Chat in real time: You can get to it from any page by clicking the "Help" button in the lower right corner.
- Questions by email: Send your detailed questions to the address above. Most of them will be answered within 24 hours.
- Support Form: Use the "Contact Us" page to send in requests, and include screenshots if necessary.
Important Things To Remember When You Call Support
- For easy verification, please include your account ID and email address that you used to sign up.
- Please tell us exactly what part or feature you are worried about, such as the consent pop-up, tracking preferences, or browser compatibility.
- Tell us about your system, including the type of browser, device, and operating system you use. This speeds up the process of fixing problems.
- According to Canada compliance rules, support is available in the local language for Canadian players when needed.
- If you want to change, cancel, or clarify your tracking permissions, please let the team know directly. They will quickly show you how to change your browser or profile settings.
- We handle all requests for information in a way that protects your privacy.
- Withdrawals or deposits involving $ remain unaffected by privacy setting adjustments.